Pricing and Billing

Pricing and Billing Do I have to pay sales tax?
	If you are purchasing from outside of the European Union you will have to pay customs charges and your local TAX. For countries outside EU local TAX and customs fees are charged by your local authorities or directly by the Shipping currier (DHL or UPS) For private person in EU countries 19% VAT is charged, for private person in NON-EU countries 0% VAT is charged. For companies in EU(ex. Germany) and NON-EU 0% VAT is charged For details feel free to contact us and we will gladly explain and calculate the charges and VAT for you.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance by going to Contact Us page.
I need a copy of my receipt/invoice.
	Click the "My Account / Log in to my account" link on the homepage of our site to print invoices.
When will my credit appear on my account?
	Credits usually take 4-7 business days from the time we receive your item(s).
Do you do Price Matching, if i find your product cheaper on another website?
	Yes, we match any price you can find and can even beat it! *Please take into account shipping and handling charges or any other charges that may occour in the final price that we have to match or beat.

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