+448081350068
info@tooaleta.eu
Terms of Use
General terms and conditions of online sale are in accordance with Consumer Protection Law, the recommendations of the Chamber and international codes for e‑commerce.
1. Terms of Payment
Cash on Delivery
Available in Slovenia, Austria and Croatia. You may pay in cash to the courier or collect at the nearest post office.
All parcels are delivered by FedEx or GLS.
Bank Transfer / Invoice
Via electronic banking or at any bank/post office. Legal entities pay upon invoice; shipment upon receipt of funds.
Credit Cards
We accept all credit cards offered by Stripe, including American Express, Visa, Mastercard, Diners Club, Discover, and more.
2. Postage
The following shipping rates (in EUR) apply by destination and weight:
| Destination | Weight ≥ 0 kg | Weight ≥ 3 kg | Weight ≥ 15 kg | Weight ≥ 20 kg | Weight ≥ 30 kg |
|---|---|---|---|---|---|
| Worldwide (default) | 36.40 | 68.70 | 68.70 | 68.70 | 375.50 |
| Austria | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Belgium | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Bulgaria | 20.00 | 20.00 | 35.00 | 35.00 | 35.00 |
| Cyprus | 20.00 | 35.00 | 35.00 | 35.00 | 75.00 |
| Czech Republic | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Denmark | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Estonia | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Finland | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| France | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Germany | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Greece | 20.00 | 20.00 | 20.00 | 40.00 | 40.00 |
| Hungary | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Ireland | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Italy | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Latvia | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Lithuania | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Luxembourg | 20.00 | 20.00 | 20.00 | 40.00 | 40.00 |
| Malta | 20.00 | 20.00 | 20.00 | 50.00 | 50.00 |
| Netherlands | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Poland | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Portugal | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Romania | 10.00 | 10.00 | 10.00 | 50.00 | 50.00 |
| Slovakia | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Slovenia | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Spain | 0.00 | 0.00 | 0.00 | 40.00 | 40.00 |
| Sweden | 0.00 | 0.00 | 0.00 | 32.40 | 32.40 |
| Switzerland | 20.00 | 20.00 | 20.00 | 35.00 | 75.00 |
Note: if your exact rate does not appear, select “Email me shipping options” at checkout; we will send you precise rates and any discounts.
VAT & Duties:
– Private in Euro‑zone (EU): 20% VAT
– Private outside EU: 0% VAT
– Company (EU or non‑EU): 0% VAT
– No EU VAT on deliveries to Switzerland & other non‑EU (export certificate provided). Local duties by your authorities.
3. Guarantee
MARO GmbH ensures that Was & Dry toilet seats are free from manufacturing defects when used according to instructions. Extended warranty applies only to the first purchaser.
Excluded from warranty:
- Natural disasters (fire, flood, earthquake, etc.)
- Abuse, neglect, improper maintenance or installation
- Unauthorized modifications or repairs
- Foreign substances in water system
- Physical damage
Contact us for an RMA number before returning any defective product. Returns without RMA will not be accepted.
4. Returns in 15 Days
You may return any item within 15 days for a full refund, excluding shipping. Goods must be unused, in original packaging, and sent with the RMA number.
Refunds issued within 15 days via postal money order or bank transfer (bank details required). Shipping costs are non‑refundable.
Returns do not apply if goods have been used, installed, or for hygiene reasons.
5. Purchase Agreement
The purchase agreement is kept on file and may be requested in writing at:
MARO GmbH
Bahnhofplatz 5/Top 9
9020 Klagenfurt am Wörthersee
Austria
Email: info@tooaleta.eu
6. Personal Data
MARO GmbH uses personal data solely to administer the website, provide access to special information, and communicate with you. We do not share your data with third parties without permission. All employees are bound by confidentiality.
GDPR Compliance
- Lawfulness, Fairness, Transparency: We process your data fairly and only with your consent or other lawful basis.
- Purpose Limitation: Data is collected for specified, explicit purposes only.
- Data Minimization: We collect only data necessary for the intended purpose.
- Accuracy: We keep your data accurate and up to date.
- Storage Limitation: We retain personal data only as long as necessary.
- Integrity & Confidentiality: We secure your data against unauthorized access and breaches.
- Your Rights: You may access, rectify, erase, or port your data, and restrict or object to processing. To exercise your rights, contact us at info@tooaleta.eu.
7. Complaints
We maintain an efficient complaints system. We will acknowledge receipt within 5 working days and keep you informed of the resolution process.
Disputes are governed by Austrian law and fall under Klagenfurt District Court jurisdiction.

Shipping to United States
